this post was submitted on 30 May 2024
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Privacy
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It doesn’t seem like they give a shit. This is the company that strong armed NexusGaming with their repairs and have scammed a slew of people thru their warranty system.
If you search for “ASUS repair scam” they have a sorted history of this kind of douchery.
I think the word you're looking for is "sordid".
Sometimes I take spellcheck for granite.
It’s a slippery slope.
Wait, that's not a typo...
Neither are mine. Grammatical mistakes are not typos.
I iz confuzzled now.
Watching the GN video was insane because I had that exact same experience with ASUS 10 years ago. Back when they made the Nexus 7. I had to RMA 3 of those dam things and each time I had to go through that song and dance with the RMA forms. I think when the 4th one failed I just gave up, recycled it, and moved on from this company as a whole.
Looks like nothing's changed, which means this way of treating their customers is endemic at this point. They're a lost cause.
My experience was similar, but I gave up after my first RMA because I saw everyone else going through the same thing. The N7 started as such a delight and ended up as one of worst product experiences.
That's brutal that they get away with that crap. I will never buy anything ASUS branded again. They are on my embargo list now, right under Sony, which I haven't purchased a single thing from them for about 18 years since they screwed me out of repairs on my phone. Only way IMO.
And in return Gamers Nexus is teaching all of their viewers what their consumer rights are, and how to report fraudulent activity to the proper regulatory authorities. This isn't the first time Gamers Nexus has gotten regulatory agencies involved with computer part manufacturers fucking over customers, and the history of those incidents didn't go very well for other companies involved.
On the other hand Gamers Nexus has also gone out of their way to point out companies that have done the right thing when issues came up, to make sure those companies are getting kudos for NOT fucking over consumers. Because sadly that's all we really want.
If the FTC gets enough complaints to warrant the manpower to investigate ASUS warranty fraud, there is no doubt in my mind that they're gonna be fucked based on what we've seen so far.