Technology

This really is it. I managed a grocery store for years, and the problem these companies have is thinking that the self checkout can replace too many cashiers. Note that it can take the place of 1 or 2, but really, the boon of the self checkout is to really function as the best express lane ever. It should take the heat off your normal cashiers and provide an option best suited for quick purchases under 10 items.

But what ends up happening is schedulers drop their usual front end down from 4 cashiers to 1 and a self checkout host and completely nullify any gains their customers would have gotten from the enhanced service options. People really do like self checkouts but resent the hell out of being forced to use them as a blatant cash grab.

Same. I'm purchasing 2 small things and there's a line with the creepy incel cashier? Yep self checkout FTW. I have an entire cart full of stuff and the store doesn't even have a cashier? FML.

Is this a real tweet?

Because if it is, it's brilliant!

Bill Burr: "what're you gonna do? cut my hours?"

Also

Oh, something didnt scan and you walked out without paying for it?

Enjoy your broken spine as cops appear in full swat outfit and tackle you to the ground and beat you with clubs because you are shocked and arent immediately calm and compliant.

Walmart, fuck you hire more cashier's why am I waiting 10 minutes to checkout at self checkout when you have 50 closed fucking lanes!

I straight up said this the last time I was there to one of the managers watching the self checkout after I heard them complaining about the long ass line. Maybe if you actually turned the other 20 lanes on instead of only having 3 the lines would go by quicker, ya dumbasses.

That said, I really liked the opportunity to not have to socialize with someone

Ha,, I once got booted from a Safeway in my early 20's when I was trying to buy beers and the lady who was supposed to be verifying ID was shooting the shit w her coworker. She clearly saw the thing flashing, but wanted to finish her story. I tried waving at her to no avail. She had a very I'll get to you in a minute vibe, but she clearly wasn't talking about work stuff. I had worked at a Lucky previously and they used the same self checkout system system. I knew I just needed to type my bday on their terminal to get it to sell, so I went n did it lol. Hey, self check out amirite? I figured fuck it, I'll do that part too I guess.

She finally noticed like right before I paid and took my beers and wouldn't let me pay. I was like here's my ID, I've been waiting like 5 minutes to show you. Manager showed up told me to leave, and never come back, it was a whole thing. Granted, I was 100% being a young , dumb prick, but I was annoyed with the lady not doing her job, and wasting my time. Having been on the other side of that terminal before, knowing how easy it was to do, I was super annoyed that she wasn't even acknowledging me trying to get her attention. Fun times lol.

Self checkout is useful when you only want a few things. Much faster.

If you're getting a full trolley, you'd need a barcode scanner to take round the shop with you. If you don't have that, it's faster to go with a manned checkout.

Preach!

I'm lucky enough to not need to take the risks involved in order to get by, but I'll be damned if I'm going to fuck over someone that may be unluckier than me. Idgaf what it is, I'm fucking sergeant Schultz.

My grandmother snitch on some poor bastard stealing crystal light at walmart. If someones stealing fucking crystal light from walmart theyre clearly in way worse than I am.

Even worse, here in Canada at the Sobeys owned stores, you can opt to use your own reusable bag (plastic grocery bags are now outlawed) but if you do they prompt an employee to come check your bags. They never actually check, but if there isn't an attendant around you just have to wait there until they notice and end the prompt. I waited for 10 minutes the other day because the employee went off for a break or something.

Edit: spelling

From Tucson here: Walmart in town is pretty sketchy compared to the other places. We had someone light the chemical isle on fire on Christmas Eve that burnt down half the entire store lmao. Walmart sold itself as a low price retailer for so long that only low income people go there and with that there’s theft and then the classism of hiring armed guards during their high crime periods.

I believe it's policy at Walmart for the regular staff to not prevent theft at all. Loss prevention handles that. They'll build a case without pursuing at first, and then being down the hammer.

Honestly, can you blame them?

Electronics, luxury items, other “nice to haves” maybe. But who wants to be the reason someone goes hungry?

Not to mention, they are getting paid dogshit wages.

Our Costco checks your member ID before you can use the self checkout.

I'm the opposite. I use self-checkout as often as possible, because it means I have to interact with as few people as possible. I loathe people being forced to ask me how I'm doing, because we both know they don't care. Or when they ask "Did you find everything?"- does it fucking matter? Either I did, which is why I'm checking out, or I didn't, in which case it doesn't fucking matter because thanks to their shitty implementation of JIT their stock has been converted from on-prem inventory to rolling warehouse deliveries every single day. Just let me get what I want and get out.