this post was submitted on 22 Oct 2023
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Photography
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A place to politely discuss the tools, technique and culture of photography.
This is not a good place to simply share cool photos/videos or promote your own work and projects, but rather a place to discuss photography as an art and post things that would be of interest to other photographers.
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In my book support is also the fact that one can count on a huge knowledge base, which means that every time I have an issue, I can count on someone else having had it before me, and possibly many others having found a solution for it. In my professional experience this is an invaluable difference between using widespread software compared to more niche alterrnatives.
If the support is coming from the community, why am I paying Adobe for it?
I am not paying Adobe for the community support, I did not make myself clear. I am taking advantage of the fact that Adobe has a huge user base, therefore it is a lot easier to get help for very specific issues.
I could save the monthly fee by using some other software (assuming that there is one that suits my needs, which is not the case), but I would have to waste a much longer time to look for answers/help/howto guides because a smaller user base means that specific issues might not have been encountered/solved by others.
Support can come from the community though, and i don't remotely need it to edit photos, i use 1% of lightroom, turn b&w, use sliders, that's it. It's the basic photo processing i want, not the billions of options I'll never use. I don’t even know what 'support' means for photography. I get videogame engines because they're extremely complicated.
The community is exactly what I referred to. The reality is that such community is often an order of magnitude larger around well established products, regardless of whether they are sold or are free (often they are commercial products, think MS Office for example).
Moreover, nobody said that you should buy something that you do not need. That would be coercion indeed. I would not pay 1 quid, let alone 10, if I did not need Lightroom.
I do not feel forced in the slightest when I pay my 10 euro a month (I actually pay a lot more than that for the full suite) when such money makes me do the work in 10% or less of the time I would need with alternative products.