this post was submitted on 09 Aug 2023
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Lyft only has 20k riders in a quarter? That can't be right
"Lyft defines Active Riders as all riders who take at least one ride during a quarter where the Lyft Platform processes the transaction. An Active Rider is identified by a unique phone number. If a rider has two mobile phone numbers or changed their phone number and such rider took rides using both phone numbers during the quarter, that person would count as two Active Riders. If a rider has a personal and business profile tied to the same mobile phone number, that person would be considered a single Active Rider. If a ride has been requested by an organization using our Concierge offering for the benefit of a rider, we exclude this rider in the calculation of Active Riders, unless the ride is accessible in the Lyft App."
https://investor.lyft.com/news-and-events/news/news-details/2023/Lyft-Announces-Results-for-Second-Quarter-2023/default.aspx
It looks like the numbers pulled into the original post are from the table in the link you provided, which states that the number of riders is represented "in thousands", meaning that Lyft had ~20 million riders.
Ah that link makes it clear. The number is in 1000s.