this post was submitted on 19 Jan 2024
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[–] PlantObserver@lemmy.world 117 points 10 months ago (18 children)

NordVPN literally will not let me delete my account. My 3 years is over, there is no method to delete when signed in to their site. You have to fill out a form with your payment details and shit to "verify your identity" (who remembers that shit from 3 years ago).

Literally emailed from the email associated with the account, called, logged in, etc. they won't delete it until I send my credit card info in the clear, over insecure email.

FUCK NORDVPN

[–] thbb@lemmy.world 21 points 10 months ago (1 children)

What prevents you from revoking your payment mandate at your bank?

In Europe at least, your bank must honor this request and there's nothing your debtor can do about except spending 1000's to recover at most 3 months of payments with the current legal apparatus in Europe.

[–] Nommer@sh.itjust.works 21 points 10 months ago

It's not that they're trying to stop payments but to delete the account entirely. Stopping was easy when I did it but I haven't tried deleting my account.

I agree with them though fuck nordvpn.

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