this post was submitted on 11 Feb 2024
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Fax machines are still used in healthcare!
There is an overwhelming amount of healthcare admin where software could help.
Computers are designed for messaging, data manipulation, deduplication... stuff that people are drowning in because the existing software sucks or doesn't exist.
Yet we see pie-in-the-sky "AI" (LLMs? who knows?) projects being funded.
(I worked as a manager at an Australian general practice. Assuming the US is similar? )
@technology @throws_lemy
If I remember correctly, fax machines are still used because they’re a “secure” method of transmitting sensitive patient information. Regulations are keeping that inefficient dinosaur alive.
They’re of course not secure, but people who are tech literate rarely draft this kind of legislation.
Absolutely!
Although… snail mail is also legislated to be secure. It’s not used as often because there is a more convenient, better(?) alternative: fax. I wish some funding for so-called “AI” projects could be used to develop even more convenient/better alternatives to fax. There are messaging protocols but they seemed crazy.
Payment systems are crazy too. Stripe did all the boring work and now there is a convenient interface for payment processing: Stripe’s HTTP API.
@technology @Car