this post was submitted on 21 Feb 2024
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[–] gsfraley@lemmy.world 61 points 8 months ago (26 children)

Welp, looks like my next hardware isn't gonna be Dell 🤷‍♂️

[–] NOT_RICK@lemmy.world 26 points 8 months ago (17 children)

I got fucked by them over a decade ago. Naively bought an Alienware for college. Burned out two motherboards on it while it was under warranty which they replaced. Naturally it burned out a third one outside of my warranty window which they refused to help with unless I paid them half the value of the laptop. Told them no thanks, instead I’ll tell everyone I know that their hardware is garbage.

[–] VonReposti@feddit.dk 2 points 8 months ago

In EU at least there's a new law-mandated warranty period for the replaced part but I of course can't say if this holds true where you live.

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