this post was submitted on 11 Jul 2024
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Palestinians living abroad have accused Microsoft of closing their email accounts without warning - cutting them off from crucial online services (www.bbc.com)
submitted 4 months ago by tardigrada@beehaw.org to c/technology@beehaw.org
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They say it has left them unable to access bank accounts and job offers - and stopped them using Skype, which Microsoft owns, to contact relatives in war-torn Gaza.

Microsoft says they violated its terms of service - a claim they dispute.

"They killed my life online," said Eiad Hametto, who lives in Saudi Arabia.

"They’ve suspended my email account that I’ve had for nearly 20 years - It was connected to all my work," he told the BBC.

He also said being cut off from Skype was a huge blow for his family.

The internet is frequently disrupted or switched off there because of the Israeli military campaign - and standard international calls are very expensive.

Israel launched its offensive in Gaza in response to the Hamas attack on 7 October, which killed about 1,200 people. The Hamas-run health ministry in Gaza says more than 38,000 people have been killed in the war.

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[–] Truck_kun@beehaw.org 19 points 4 months ago* (last edited 4 months ago) (5 children)

I just switched to FastMail a few weeks ago with my own domains to move away from Google, to prevent this vary possibility.

I realize how screwed I am if my email carrier arbitrarily decides to cut me off. Haven't changed every account, but I started with my bank/financial accounts, and basically intend to change them over time; every time I log into an account for something, I plan to change it.

Edit: Of course, not an advert for FastMail. They are simply who I choose; I own the domains, so I can easily switch to another provider in the future if I so choose without cutting off my accounts. I know more privacy focused people tend to prefer Proton Mail or Tuta Mail. I'm fine with the choices fastmail makes in comparison to the other providers, for the specific features they are able to offer for giving up E2E encryption, a reasonably price family plan, and some more generous offering for value/price.

If someone requires the extra privacy, for sure go for another provider.

[–] MonkderDritte@feddit.de 3 points 4 months ago* (last edited 4 months ago)

I realize how screwed I am if my email carrier arbitrarily decides to cut me off.

Same as with your bank accounts, choose two providers.

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