this post was submitted on 19 Aug 2024
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Privacy
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Before Signal made the boneheaded move of removing SMS support, it was so much easier for me to pitch the idea of using Signal to my friends and family, most of which eventually did make the shift from SMS to Signal messages for reasons like ease of use when it came to group chats, sending images/videos, voice clips, etc.
But now? Now it's one of those embarrassing moments where I hear back from people basically all saying "your tech recommendations are usually on point but uh, what happened with Signal???" because the app just abruptly stopped supporting SMS and ruined the seamless appeal. SMS support was the perfect way to ease people into shifting towards Signal messages and now the only damn people I know who still know Signal are my most privacy-minded friends/family, while everyone else has switched back to WhatsApp.
Clearly I'm not bitter...๐ But I mean like, come on. I had the most notorious luddites in my social circle make the switch to Signal and they loved it. The shift from SMS to Signal messages was so smooth so many of them didn't even have that "I miss [SMS stuff]", plus they LOVED that Signal could be used on their laptops in addition to their phones. Ahhhhhhhhhhhhhhhhhh this annoys me so much.
Why did they remove SMS support?
They expected to get a marginal number of additional users from vendor lock-in of existing Signal users