this post was submitted on 01 Sep 2024
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I'm pretty sure the joke is that she was inside the bank, likely talking to... A teller, asking about an automated teller machine.
Just talk to the people inside and ask them to help you. It's literally their job.
There are things that you can do at an ATM that you can't do at some banks, or will have shorter overall wait times.
You can't always walk into a small credit union and withdraw money/deposit cash from a bank account with a different institution, but you can do that at their ATMs.
I find that regardless of bank, if you talk to a teller, you need to have an account with the bank you are physically in.
There's very little they can do for you without it.
I've had banks I don't have an account with occasionally replace a damaged dollar bill of some value or another, or do some limited currency conversion, eg, getting a roll of quarters or something, in exchange for the cash I have on hand... Beyond that, they basically tell you to leave.