Isn't it often in both parties to settle things out of court? For the one that'd sue it's usually more money at less cost and the company gets around possibly having a bad precedent set and the bad publicity to potentially losing in court.

This is probably aimed at people creating issues in the hopes of getting a settlement for something that has a slim (but Nonzero) chance to hold up in court.

It's a company - I think this aims at people only bringing serious claims and reducing the paperwork for them - but since it's Valve people will glorify everything they do

[–] theneverfox@pawb.social 2 points 1 month ago

That's not what arbitration is. This doesn't stop valve from reaching a settlement, it stops them from using fake privately funded bench trials

Binding arbitration means the results are legally binding, non-binding arbitration means a judge needs to approve the arbitration results before it's final. Sometimes it's with an off duty judge, sometimes anyone can be the arbiter

Regardless, on one side you have a repeat customer, on the other you have someone who will probably never be back - there's a built in conflict of interest

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