this post was submitted on 04 Oct 2024
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I don't understand why they can't restore from a backup. Sure, it may restore things that no longer were in the bank when it was lost, but it's Blizzard's screw up.
It's the guild bank, so it can't hold soulbound items etc that could actually have mechanical issues with dupes.
Looks like they didn't back that data up correctly, or don't have the granularity to just do the guild banks and would have to restore over wider systems.
I'm also betting they are watching players metrics and not seeing many people quit or cancel over this, so they are just going to see if it quietly goes away instead of doing any hard work go fix it.
I haven't played it like the 3rd expansion but back then we had or bank raided by some guy that hacked out Mgs account and they were able restore it and his items when he got his account back. It did take some time to do though so maybe they can't do that on a large scale.