this post was submitted on 15 Nov 2024
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Nope. That leads to frustration on both sides. If they want to learn - sure! I will teach them.
But if they aren't into computers at all, trying to teach them sysadmin skills is a recipe for disaster.
You should not need to be a sysadmin to use a computer.
Not a sysadmin, but a capable user.
People shouldn't just accept technology as magic. They should understand at least the basic principles of the technology around them. Corporations want us to be dumb and incapable. Look at cars, you seriously can't expect a normal person to fix anything on them. But that's not because of inherent complexity, but because corporations want us to just buy new parts when they think it's time.
Sapere aude was true in the 19th century and it's true today as well.
A capable user is already a willing one. A whole lot of them aren't, and that is fine.
There is a huge difference between being able to use something, and being able to fix them, and being willing to fix them.
Case in point, if my car breaks down, I take it to a professional to fix it. Not because it is magic I have no hope of learning, but because I am absolutely uninterested in it.
If my pants rip, I take it to a professional, because that's far more practical than trying to fix it myself.
Same goes for computers: my Dad is a very capable user. He spent 3 decades in IT, authored succesful books on subjects that interested him. He would be capable of learning how to maintain his system, but he simply doesn't want to. It isn't interesting, nor fun for him. So I help him by doing it myself.
My wife is also a very capable user, she can do everything on her computer that she wants. She hates computers, though, and would sooner divorce me than learning how to run apt update. She is a very capable user because I built a system she's ok with.
Similarly, she is an amazing cook, and I am not. I am a disaster in the kitchen even if I try. So I simply don't. The best I can do is throwing frozen pizza in the oven, amd I am not interested in becomimg more capable than that. Why should she become more familiar with computers then?
What I am trying to say is that people have wildly varying interests. We should not expect everyone to be competent at everything they may ever encounter.
I think you don't distinguish enough between professionals and capables.
All your points are either "sysadmin" or "complete buffoon" and nothing in between. That's not how reality works.
You absolutely are expected to be able to check your oil and just a few years ago, you were expected to be able to change your tires. That doesn't make you a car mechanic, but a capable user.
I'm absolutely not a car guy, but I know how to change a tire. Why? Because it's necessary knowledge. I also know how to file my taxes, even though I'm not an accountant or tax consultant. Again, because it's necessary.