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this post was submitted on 13 Sep 2023
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Technology
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I'm a 53 year old IT person, and I'm leaning towards 1. The level of technology incompetence in the general public is astounding. My wife only knows "Have you tried turning it off and back on again?" And that pretty much makes her a member of the help desk at her job.
My mom uses a computer at her job but confuses the terms computer, internet, browser and email on a regular basis. I wonder what would happen if I restarted the internet as she tells me to sometimes. I could install Linux and she wouldn't tell.
Still better than her father, who had her operate a casette player for him when she was 2.
I always cringe in horror as both my parents still double click links on the internet.
Boy, do I understand the cringe.
I always described these users as "unable to distinguish between an icon an a button". Modern Windows UIs don't make it easier, though.