this post was submitted on 21 Feb 2025
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[–] teamevil@lemmy.world 44 points 4 months ago (8 children)

I want a fucking human who can quickly help me solve my issue. I don't want to spend hours looking through "could be" problems. If you manufactured the software then your engineers understand it... Your end users only know how to use it the way they need to use it not all the options and variables.

[–] Cort@lemmy.world 40 points 4 months ago (4 children)

If you manufactured the software then your engineers understand it

Ah I see the misunderstanding, the engineers were sacked after they finished writing the code.

[–] Sylvartas@lemmy.dbzer0.com 5 points 4 months ago (2 children)

Of course they didn't leave any documentation because management said that writing it was a waste of time

[–] Hawk@lemmynsfw.com 4 points 4 months ago (1 children)

I see we have the same managers. Were you also advised that public facing databases were better than an API in a VPC and that 1 password shared among colleagues is easier than managing credentials?

Don't worry, I found a new gig starting in a few weeks (out of the pot into pan )

[–] enumerator4829@sh.itjust.works 2 points 4 months ago

Just hardcode the DB credentials in your client? Stop making things complicated. ~/s~

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