this post was submitted on 18 Mar 2025
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This is the problem I see with most people adopting Linux.
It's great when it works but when things go awry you end up sinking hours of time into an issue. Generally on Windows or Mac, the most you'll have to do is remove it and re-add it.
If more is needed, the userbase is so large that there's a high probability that someone has had your exact issue and posted a solution about it somewhere online, you just need to go and find it.
Linux is very hit and miss on a lot of these points. Sometimes it's great, sometimes it sucks.
Windows tends to suck all the time, but the vast majority of the time it only sucks a little bit, because it's Windows... It works, but it's not great.
I'm all for Linux, but as someone who is more interested in doing useful work on my computer, not troubleshooting my system to get it to operate at all, I've stuck to Windows for a while now. I support Linux and prefer it to alternatives when running any server-based service, but for my desktop? I can't justify the time investment in getting it to the same operational level as my current Windows install.
This is the same reason I bought a Dell, knowing full well that I could get more performance and a better value by building my own system. I absolutely can build a system for myself, I choose not to because it's simply more work that I don't care to spend time on. To be fair, my system is a precision 2RU HEDT, but that's another discussion entirely.
Please don't take me wrong: Linux is great and should see more adoption. My argument is that there's a nontrivial number of people who want a system that simply operates, not one that turns into a science project because of a borked update. Windows updates have caused problems, but usually not everything-is-broken type problems... More that printing doesn't work or something like that...
It doesn't work though, and official windows tech support is basically useless anyways.
I've used Windows 10 since it's release. I had to reset it twice because I had a virus, which very much was my misstake. Other than that it did just work fine.
I've switched to Mint 2 months ago and I am troubleshooting a lot. Most of that comes from inexpeariance, but the point still stands.
Windows is more or less stable most of the time.
Exactly this. And pretty much everyone here is a techie in some way, shape, or form.
Why does anyone think that a non-tech would take the time to troubleshoot their system the way we do? A user would hit their first issue and in the process of trying to solve it, just go and buy a MacBook.
This isn't going to endear people to Linux.
We will not win the majority of the market with Linux in it's current form. We need better integration and package management. Self repairing subsystems. We need Linux to basically fix itself when these ridiculous issues come up that non techs simply can't be arsed to try to fix.
There's a long way to go before pushing Linux on anyone outside of tech circles. Unless you want to be the 24/7 free tech support, it's easier just to throw a cheap Windows system or Mac at them and let them deal with it instead.
I hate the term "it just works" because it's almost never true, but I can say that for non techs, Windows and Mac "just work" more often than Linux does.
I love Linux. I love everything about it. From the origin story, the ability to make your system lean and clean, running at optimal performance, and being able to adjust every knob and setting to my heart's content. I love it. But I'm a realist. All the things I love about Linux, are largely reasons that non techs would hate Linux.