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What would you use to remotely support a computer with "LAN" access? (programming.dev)

submitted 1 year ago by lambda@programming.dev to c/linux@programming.dev

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I have a few family members that I help support. For instance, I installed Linux Mint on my grandmother's PC. She doesn't know any different and my young cousin doesn't understand it so he finally stopped giving it viruses. I used to use TeamViewer to take over her PC when she needed support but I got my account banned because they believed I was using it commercially. Oh well!

I have Tailscale installed on the computers. This gives me SSH access. What would you suggest? RDP? Something else?

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[–] essellburns@beehaw.org 4 points 1 year ago (4 children)

Check out rustdesk, would that suit?

[–] lambda@programming.dev 1 points 1 year ago (2 children)

The thing about rustdesk is I don't see how I could run it unless I am at the computer. Ideally, I'd like to be able to take control without having to walk through like, "look for an app called "rust desk". Is there a way to open a desktop application through SSH so that it opens on their open desktop?

[–] stewie410@programming.dev 2 points 1 year ago

Alternatively, you could set rustdesk to run on startup/login, so neither you nor the user needs to manually start it.

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