These jobs sound very dystopian to me,
Absolutely, this too from the article:
"Why didn't you make any changes to the software program for 15 minutes?" You could basically get fired for spending too long in the bathroom.
This is absolutely a hell hole of a job, they 100% need a union.
Also this actively undermines quality in what they do, a requirement to make changes, may make people make changes that aren't needed, and even possibly changes that can be detrimental to the function.