this post was submitted on 23 Aug 2023
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I need a very simple method for non-advanced users to share each other's screen explicitly when they need help. They're running XFCE on Manjaro and the machines involved are using Tailscale. Edit: SSH access is also available, with key authentication.

I need something super simple because they are remote from me and from each other and any graphical setup will have to be assisted sight-unseen over phone. So ideally just (1) install something (which I can do for them over SSH), (2) pick something from the Applications menu and maybe (3) press a big "START" button.

It's also ok-ish if the remote capability is present all the time and I can connect without their explicit permission, but you can see why it would be best if they did something to enable it...

I've been looking for a solution but all I find is stuff that's way too complicated OR starts a new desktop session instead of showing the current one.

Edited: to clarify I'm not the one who will be remoting-in and to mention SSH is available.

TIA

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[–] gabriele97@lemmy.g97.top 17 points 1 year ago

Rustdesk, I use it for work

[–] unknowing8343@discuss.tchncs.de 6 points 1 year ago* (last edited 1 year ago)

Not open source, but AnyDesk is another option that does exactly what you want.

There was a Flatpak, but the maintainer quit, so, you'll probably have to install it directly from their official site.

Anyway, RustDesk, as mentioned by other comment, is essentially the open source alternative to AnyDesk, so maybe look into that first.

[–] rtxn@lemmy.world 5 points 1 year ago* (last edited 1 year ago)

x11vnc -find will find the first X desktop session and start a server on the first available port starting at 5900. By default, it'll accept a single connection from any address. The server stops when the client disconnects unless the -forever option is set.

You can send the user a script with all required options already set, or start it remotely through SSH.

[–] tvcvt@lemmy.ml 3 points 1 year ago

Another option that’s pretty much perfect as long as you don’t need to provide remote support for macs is Remotely (https://github.com/immense/Remotely). You can selfhost it and it works kind of like teamviewer, so pretty simple from the client standpoint.

[–] FuckyWucky@hexbear.net 1 points 1 year ago

anydesk is pretty good. rustdesk is also pretty good but kinda laggy from my experience

[–] ricdeh@lemmy.world 1 points 1 year ago (1 children)

This seems very suspicious

[–] Jerrimu2@startrek.website 1 points 1 year ago

Just tech support, a remote log login works be suspicious. My kids share screens all the time.

[–] Jerrimu2@startrek.website 0 points 1 year ago

I think you can screen share with discord.