this post was submitted on 29 Jun 2026
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T-Mobile Just Ripped 8 Million Customers Off Their Grandfathered Plans – and Raised Their Bills (www.gadgetreview.com)
submitted 1 day ago by spaghettiwestern@sh.itjust.works to c/technology@lemmy.world
118 comments fedilink hide all child comments
 

“T‑Mobile will never change the price you pay for your T‑Mobile ONE plan.” That was the promise. The Un-contract. The whole reason millions of customers picked the magenta team over Verizon and AT&T in the first place. Now T-Mobile is retiring legacy 3G and 4G-era plans — Magenta, ONE, Simple Choice — and automatically moving customers onto “modern” 5G plans at higher monthly costs. Billing changes hit mid-July for the current wave. The company that swore it would never surprise you with a rate hike just sent the notification.

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[–] Zidane@lemmy.ca 5 points 1 day ago

Been on Visible for quite a while as well. I have never needed to contact support so can't speak on that. The only complaint I have is the app will force you to log in and authenticate every month (or used to idk I haven't been on it in a while)