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282

T-Mobile Just Ripped 8 Million Customers Off Their Grandfathered Plans – and Raised Their Bills (www.gadgetreview.com)

submitted 18 hours ago by spaghettiwestern@sh.itjust.works to c/technology@lemmy.world

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“T‑Mobile will never change the price you pay for your T‑Mobile ONE plan.” That was the promise. The Un-contract. The whole reason millions of customers picked the magenta team over Verizon and AT&T in the first place. Now T-Mobile is retiring legacy 3G and 4G-era plans — Magenta, ONE, Simple Choice — and automatically moving customers onto “modern” 5G plans at higher monthly costs. Billing changes hit mid-July for the current wave. The company that swore it would never surprise you with a rate hike just sent the notification.

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[–] criticon@lemmy.ca 9 points 14 hours ago

My wife's been on mint for 7 years now, this year they decreased the price of her plan slightlyand added more GBs. I think this is the 3rd time they increase her monthly GBs but the first time they decrease the price