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Eth not showing on exchange wallet (alien.top)

submitted 10 months ago by Donewithit24@alien.top to c/ethereum@blockchained.world

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I’ve sent Eth from my coin base wallet to my OceanEx wallet by copying and pasting the wallet from within the app. It’s been 4 days and the Eth has still not showed up. I’ve sent it to this wallet in the past and it has showed up pretty fast. For some reason it’s not showing up this time. Have I been hacked or my Eth stolen? It shows on block explorer that it’s there but I’m not seeing it in wallet. Even shows under internal transaction. Please help. Thank you! Wallet- 0x8012ec1e76bc0aaa341b7ab854b9dd75f1705266

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[–] wood8@alien.top 1 points 10 months ago (2 children)

Many exchanges are not able to detect funds sent from smart contracts. They can still access the funds with the seed phrase manually, but their automatic fund credit system cannot credit the fund. Most exchanges will refuse to manually access the funds, because it will be a hassle.

I made the same mistake on Binance before. I was lucky, I sent another 0.0001 ETH to the address, somehow Binance fund credit system pulled the entire thing including the fund sent by the smart contract into their main wallet. So I was able to get my ETH after showing them the ETH has gone to their main wallet.

[–] Donewithit24@alien.top 1 points 10 months ago

Do you suggest sending another small amount of eth to the wallet?

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