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T-Mobile Just Ripped 8 Million Customers Off Their Grandfathered Plans – and Raised Their Bills (www.gadgetreview.com)

submitted 20 hours ago by spaghettiwestern@sh.itjust.works to c/technology@lemmy.world

104 comments fedilink hide all child comments

“T‑Mobile will never change the price you pay for your T‑Mobile ONE plan.” That was the promise. The Un-contract. The whole reason millions of customers picked the magenta team over Verizon and AT&T in the first place. Now T-Mobile is retiring legacy 3G and 4G-era plans — Magenta, ONE, Simple Choice — and automatically moving customers onto “modern” 5G plans at higher monthly costs. Billing changes hit mid-July for the current wave. The company that swore it would never surprise you with a rate hike just sent the notification.

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[–] ITGuyLevi@programming.dev 4 points 7 hours ago (1 children)

Yeah, I'm a bit pissed that the military plan is changing. Bill for me is going up around $20.

[–] AbidanYre@lemmy.world 1 points 1 hour ago

Is it? I'm being moved to some new plan that doesn't seem to actually exist.