this post was submitted on 08 Jul 2026
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After working with Microsoft at the enterprise level I can say with confidence they do not offer full support on anything.
It blows me away that EVERY machine I have worked on in manufacturing runs on Windows or some fuckin one-off HMI thing that has no documentation and can never be upgraded.
Good luck getting 1-on-1 support from a representative at Microsoft, their support now is either articles or an LLM.
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