this post was submitted on 21 Nov 2023
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One man show here since 2019. Though, I stopped being able to handle it in 2021. It was too hard to keep selling and focusing on product and improving our marketing all the time... I eventually broke and started hiring overseas virtual assistants, sales reps, customer support reps, bookkepers, etc. - we have nearly 40 today with this provider that handles finding them/payroll/supervision/etc. Been able to scale my co to ~$20M ARR. It's lonely, it's hard, you often wanna give up, though I finally feel like I'm getting some of my time back.
It's still pretty hard though, because I still have to do a lot of the strategic thinking. Eventually in late 2022, I brought on US-based Head of Sales. So I can't really say I'm doing it by myself anymore.
May I ask which provider you use to source overseas employees?
Wing Assistant. We tried many, and tried doing it in-house ourselves, but they ended up being the least painful/best most consistently.
Advice for working with them: consider the higher tiers, consider layering on your own incentives to retain the employees better, and if you don't like their first pick - ask for another.