this post was submitted on 21 Nov 2023
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People have had their problems with them. It’s the only thing I’ve bought from them and didn’t have a single issue. And my warranty card is stamped. I’m not sure if Jomashop has another name they go by and are an authorized Glycine dealer or if the authorized dealer they bought it from stamped the card. I’ll figure that stuff out if/when I need warranty service.
Ashford is an authorized Glycine dealer. Their prices are a little higher, but they’ve got a far better Glycine selection. I haven’t bought from them either, but I haven’t heard anything bad about them. I haven’t really heard much about them, so take it as you will.
If Ashford had the one I bought and was around the same price, I’d have bought from them. But I didn’t have any issues with Jomashop, so I’d do business with them again. It helps that they an I are in NYS, as there’s no chance of international shipping issues, it’ll get here in a few days at most, etc.
Jomashop allegedly sells nothing but authentic stuff. I’ve never heard anyone complain about that. The complaints I’ve heard are all customer service issues. Shipper damaged/lost something and they quickly wash their hands of it, bad warranty work or denying warranty work (they carry their own warranty); stuff like that.