this post was submitted on 18 Aug 2026
203 points (95.1% liked)
Funny
15972 readers
524 users here now
General rules:
- Be kind.
- All posts must make an attempt to be funny.
- Obey the general sh.itjust.works instance rules.
- No politics or political figures. There are plenty of other politics communities to choose from.
- Don't post anything grotesque or potentially illegal. Examples include pornography, gore, animal cruelty, inappropriate jokes involving kids, etc.
Exceptions may be made at the discretion of the mods.
founded 3 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
I say it EVERY DAY now, and my family is sick of it, but they know it's true: NOTHING works any more. Products, systems, etc., nothing works the way it's supposed to, including customer service, which is worse than it has ever been. These days, corporations consider an AI chatbot to do ALL of their customer contact to be high quality customer service.
https://en.wikipedia.org/wiki/The_Waste_Makers
Does the book hold up or does a new book talk about it better? I've been trying to slowly convince some of my wife's friends that no, you don't really need to buy 100 trinkets everywhere you go just because they're there. I think I've at least gotten through to their nephew that a few cool things and time with friends is enough.
Pretty well, but it's definitely dated. It could probably use a modern update, but anyone with a modicum of sense should be able to extrapolate.
I work for a small (nearly big) company and we still do things with actual people. I'm fully prepared to push back as soon as that becomes an idea. They're already leaning towards AI bullshit for data crunching, which is fine as it is, it's helpful, but I can see the writing on the wall. I will not be words on that wall. I have faith the people I work with will do the right thing, but it's not unshakeable.