Photography

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A place to politely discuss the tools, technique and culture of photography.

This is not a good place to simply share cool photos/videos or promote your own work and projects, but rather a place to discuss photography as an art and post things that would be of interest to other photographers.

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communick@viewfinder.pro

MPB won’t do anything about a faulty lens. (alien.top)

submitted 11 months ago by ndjuadks@alien.top to c/photography@viewfinder.pro

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Hi, I bought a lens from mpb in ‘like new’ condition and there is a fabric hair within the lens large enough to appear on all photos above f/5.6. I couldn’t open the parcel until now (3 weeks later) as I was away for uni and so just discovered the issue today. Mpb refuse to do anything about it and told me to get it cleaned for ‘cheap’ at a camera repair shop but that it will also void my warranty. Is there anything I can do?

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[–] robertraymer@alien.top 1 points 11 months ago (2 children)

It always amazes me that MPB enjoys a good reputation. I have had 2 experiences with them and they were the two worst experiences I have ever had, hands down.

[–] ndjuadks@alien.top 1 points 11 months ago (1 children)

Customer service just seems to be awful

[–] BeardyTechie@alien.top 1 points 11 months ago

I've not seen much talk about them until now. This has made me quite wary.