this post was submitted on 24 Nov 2023
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4.5 years later they will tell him its reasonable wear and tear.
like why is this even a thread.
have you seen these prices on these things? it’s disgraceful companies do it, even worse that buyers accept it.
It's a painted finish. The areas that are peeling are exactly where you go to grab it if you pick it up. Look at the finish on anything subject to wear and tear and see if it is without blemish after 4.5yeard handling . Give me like an hour to get to the office and I'll post a picture of a pair of focal elears that has had about 6hrs seated desk use, every day, since they were bought for daily use in 2016/17.
Tldr - wear and tear is individual use case. Op has had snaps, chips etc but given zero context of use, so this witch-hunt circle jerk you're all jumping on is pretty naive.
it’s shouldn’t be a painted finish. everything is subject to wear and tear. it’s also subject to design and engineering. that’s why it shouldn’t be used by makers, or tolerated by customers. it’s not a necessary specification, especially for this unnecessary price. the naivety is overpaying for crap and thinking it’s unavoidable.