John Deere, a talented blacksmith, moved to Illinois in 1836 after the New England economy crashed.
This is where he opened up the historical blacksmith shop in Grand Detour.
John noticed that he was getting work from a lot of farmers in that area.
They all seemed to have a recurring problem.
Their cast-iron plows were ineffective in the sticky soil of the Midwest Prairies.
The soil tended to clump up on the blade of the plow, requiring the farmer to stop every few minutes to clear it.
So Deere got to work and designed a new steel plow, which solved their problem.
John Deere did not invent the steel plow. However, he was one of the few plow makers who borrowed ideas and established a process to perfect the plow in the ideal region.
This was an immediate success.
He generated more and more leads by hosting a live demonstration.
Crowds gathered to witness its effectiveness.
Nothing attracts a crowd like a crowd.
Expansion and Growth:
The success of his plow led to the establishment of a factory that was established along the Mississippi River, as John wanted to leverage this for power and transport facilities.
The business thrived, he produced 10,000 plows annually.
Farmers spread the word, and he became renowned for its high-quality products.
John's Legacy Continued:
After John Deere's passing, his son Charles, at just 16, took control of the business.
He went on to guide the company for 46 years.
What he did in 1895 changed his business forever.
This is the year he introduced "The Furrow,"
This was a magazine that was given to customers from every John Deere branch for free.
At first, it filled his magazine with advertising all his products.
However, Charles realised that providing an accurate, unbiased source of information to farmers with minimal promotional content could be a more effective approach.
Rather than pushing the focus on selling John Deere’s equipment through direct marketing like everyone else.
They focused on the farmers themselves.
It worked extremely well.
And by 1912, there were over 4 million readers.
This content-centric approach of offering valuable farming insights and news marked a shift from traditional marketing strategies.
This strategy nurtured trust and loyalty among farmers with their content, positioning John Deere as a trusted authority in the agricultural sector.
Modern Relevance:
Even today, "The Furrow" remains a crucial part of John Deere's marketing strategy, with a strong readership.
“The Furrow currently has more than 550,000 readers in North America, the majority of which are existing John Deere customers.
Readership surveys conducted by John Deere have found that "40% of readers read every single word - including ads - in every single issue, a number that equates to roughly 25 million impressions each year.”
“We keep hearing these stories about papers dying,” he said. “But in surveys of our readers, we’re told 80 percent still prefer paper to electronic—regardless of their demographic.”
John Deere's story is a powerful example of customer-focused innovation and the enduring power of community-building through relevant content, demonstrating that truly understanding and catering to your audience's needs can create a lasting legacy.
Learn about your audience, and solve their problems with extremely valuable content, and they will eventually turn to you as the major brand for advice and become a loyal customer.
As John Deere mentions:
“The Furrow is a portal into a brand that people feel passionately about—to the level that kids are wallpapering their rooms with our tractors.
You just don’t run across that every day."
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I own two John Deere tractors and have never heard of The Furrow.
I have around tractors of which some are deeres and this is also news to me, although I’m going to check it out now.