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Discussion around the Framework mission of building products that last longer by making them upgradeable, customizable, and repairable. Consumer electronics can be better for you and for the environment.

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Batch 7 clearance delay (alien.top)

submitted 11 months ago by Buddy9880@alien.top to c/framework@hardware.watch

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Any other batch 7 US customers get a clearance delay in Anchorage? Mine says “Shipment requires a Commercial Invoice”. Is this something I need to notify support about or is it something they’re likely to know about and fix without a support ticket?

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[–] apetranzilla@alien.top 1 points 11 months ago

I had the same warning on tracking info when my batch 1 order was shipped. Give it a few days, Framework will take over the paperwork and it'll be on its way again.