Framework

76 readers

1 users here now

Discussion around the Framework mission of building products that last longer by making them upgradeable, customizable, and repairable. Consumer electronics can be better for you and for the environment.

founded 1 year ago

MODERATORS

communick@hardware.watch

Key scraping on aluminum (alien.top)

submitted 11 months ago by Cole_15@alien.top to c/framework@hardware.watch

3 comments fedilink hide all child comments

I have the new AMD laptop, and I almost immediately noticed that my up-arrow key scrapes the upper edge of the aluminum cutout when depressed. I contacted support (very happy with their quick response!) and they sent me a replacement input cover. However, the replacement has the same exact issue but worse - on the new cover, the key sometimes gets completely stuck on the edge of the cutout.

Granted, it does depend on exactly how I strike the key, but the scraping happens frequently during normal use. I can't seem to recreate it on the down-arrow key, even when trying to "pull" the key towards the edge of the cutout while depressing. To my eye, it looks like the issue could result from all the keys being positioned off-center towards the top of the cutouts (I observe this on both keyboards).

Has anyone else run into this issue?

you are viewing a single comment's thread
view the rest of the comments

[–] rickster88@alien.top 1 points 11 months ago

No issue with the up arrow key on my AMD Batch 3. I'd go back to support and ask for another input cover.