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I run a photo booth rental business that generates $400k annually. AMA (alien.top)

submitted 1 year ago by maydaybutton@alien.top to c/entrepreneur@indiehackers.space

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Been in the photo booth industry for nearly 10 years and generate $400k annually (set to do over half a mil by 2024) in the wedding and events space. I don't feel like I am the expert by any means in business or entrepreneurship, but I've built a couple successful companies on a small scale, and have an MBA, so maybe I can contribute to your success. AMA!

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[–] necromanticpotato@alien.top 1 points 1 year ago (1 children)

I delivered two mobile photo booths and set them up as part of a promotional event. The kits were unwieldy, broken, missing pieces, and came with few instructions for those charged with set up, troubleshooting, and tear down.

What are you doing to ensure you/employees/contractor are supported when delivering booths to and from, and to allow them to properly troubleshoot and service hardware on site?

[–] maydaybutton@alien.top 1 points 1 year ago

First of all I systemized everything early on. We have videos, training, documents, checklists etc to make sure mistakes don't happen. And when they do we have backups and other contingencies.

Our staff are fully trained up on how to do all this before they are sent off on their own, and I'm always available Should they need to call or get assistance remotely. We also allow plenty of time for set up and tear down to ensure that everything could be followed properly and all items can be accounted for, completing the checklist so that the next time the equipment is used everything is ready to go.