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Discussion around the Framework mission of building products that last longer by making them upgradeable, customizable, and repairable. Consumer electronics can be better for you and for the environment.

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Is FedEx really that bad? (alien.top)

submitted 11 months ago by Luffy9856@alien.top to c/framework@hardware.watch

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Well, I really hoped that my Laptop will be delivered via DHL, but as it turns out, FedEx ships to Germany too...

And i´ve really seen it all, from Peoples Packages just going to Hong Kong for no reason, them not showing up, to one Persons Package even being bent 90°

And even my own experiences arent the best. last time they delivered something they just threw the package at me and ran away.

So, I just wanted to ask around if anyone actually has good experiences with them, now that I unwillingly trusted FedEx 1000€ of my Money that i likely will never see again

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[–] bufandatl@alien.top 1 points 11 months ago

FedEx in Germany is even worse than DPD and that’s hard. But I have the feeling they are more suited towards B2B here in Germany than all the other services as they don’t really have an infrastructure with pick up shops. I ended up mailing them that I pickup the package at their Hub here in the town I live. Luckily it’s only 10 minutes by car to their Hub. That was way easier than to coordinate a date as they basically only deliver when I am at work and don’t do weekend delivery. (I guess it’s extra and framework only offers weekday delivery via FedEx).

Fun thing is a return shipment you get a UPS Return label.