this post was submitted on 02 Dec 2023
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HP Smart app mysteriously appears on non-HP Windows PCs | Microsoft is investigating::undefined

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[–] TwoBeeSan@lemmy.world 56 points 11 months ago (4 children)

Hp and Microsoft are two sides of the same shit coin.

Do a lot of tech support for older retired professionals. I believe 90% of hps business are these people. They used their products when they were working and believe they are still a reliable product.

Between the ink subscriptions and the absolute nightmare of that fucking app have had 7 hp printers stop working since January exclusively because of software.

There was an article on here a while ago showing the sticker that hp put over the usb port in an effort to get you to register the product and use their app. It's literally a sticker covering the port direct from the manufacturer. Saw one in real life last month and was still dumbfounded.

Everyone wants you on the subscription tit it seems.

[–] Noerttipertti@sopuli.xyz 6 points 11 months ago

And they can't even dig that tit from their shirt properly. They can deliver managed enterprise printers quickly, but getting necessary onboarding info requires kidnapping a product manager and removing few fingers...

[–] phoneymouse@lemmy.world 4 points 11 months ago* (last edited 11 months ago)

My partner bought an HP printer/scanner once. I was setting it up and the thing required me to accept data sharing with Google and Facebook. Sorry, no you may not share the things I print with Google and Facebook. What the fuck. This is a printer I paid for, not a god damn website. I returned it the next day and bought the dumbest laser jet printer I could find. It’s been 3 years and hasn’t run out of ink yet. No need for a damn ink subscription either.

[–] Sir_Kevin@lemmy.dbzer0.com 1 points 11 months ago (1 children)

Was HP ever a reliable product?

[–] RubberElectrons@lemmy.world 2 points 11 months ago* (last edited 11 months ago)

I was and still more or less am a fan of HP for their business-class products. I've strayed away for my current gen of personal machines only because of budget, but their tablet PCs were absolutely awesome with Linux.

I got into an accident with my bicycle, the tablet chipped a corner of its magnesium case, but the screen and internals were a-ok even though I broke my shoulder.