this post was submitted on 01 Dec 2023
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Self checkout is useful when you only want a few things. Much faster.
If you're getting a full trolley, you'd need a barcode scanner to take round the shop with you. If you don't have that, it's faster to go with a manned checkout.
A grocery store near me has the self-scan as part of the app. It's pretty good, but honestly it's not that bad to do a full trip through the self checkout.
Wegmans tried that at first but failed and removed it. No one wants to scan products with their phone while shopping.
You say that, but Walmart and SamsClub's Scan and Go is extremely well received because it allows people to scan shit as they put it in their cart and pay on their phone.