this post was submitted on 06 Aug 2023
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Any citizen of the social internet knows the feeling: that irritable contentiousness, that desire to get into it that seems almost impossible to resist, even though you know you’ve already squandered too many hours and too much emotional energy on pointless internet disputes. If you use Twitter, you may have noticed that at least half the posts seemed intent on making someone—especially you—mad. In his new book, Outrage Machine, the technology researcher Tobias Rose-Stockwell explains that the underlying architecture of the biggest social media platforms is essentially (although, he argues, unintentionally) designed to get under your skin in just this way. The results, unsurprisingly, have been bad for our sanity, our culture, and our politics.

On this topic, an increasingly popular one as the social media economy convulses in response to Twitter’s Elonification, the preferred tone is either stern jeremiad or, for the well and truly addicted commentator (usually a journalist), a sort of punch-drunk nihilism much like that of someone who declares he’ll never quit smoking even though it’s going to kill him. Rose-Stockwell, by contrast, keeps his cool, pointing out that social media is full of “angry, terrible content” that makes our lives worse, while carefully avoiding any sign of partisanship or panic.

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Microblogging doesn’t seem to me to be a good model for community engagement. Like you say, it’s a big room with people yelling, so it’s hard to understand more than a snippet of what one person is saying.

Mastodon is better than Twitter/X, but I think that is mostly because more people on Mastodon are there with the intent to find more meaningful engagement. That advantage is decreasing as more of the Lowest Common Denominator signs on.