this post was submitted on 08 Dec 2023
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Discord users are cancelling their Nitro after new mobile layout update::undefined

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[–] wahming@monyet.cc 5 points 11 months ago* (last edited 11 months ago) (2 children)

I'll never understand why companies try to force major changes without giving users the chance to opt out, at least for a while.

Edit: -1 for an uncontroversial personal opinion. The hivemind is strong today.

[–] KairuByte@lemmy.dbzer0.com 16 points 11 months ago (1 children)

Because fracturing the UI doubles the work needed on feature changes each time it happens.

[–] wahming@monyet.cc 4 points 11 months ago (1 children)

Not really. Stop maintaining it, but leave it for those who want to opt in to it. Exactly how old.reddit worked. They managed to avoid most of the backlash for their new UI because us diehards could stick to the old one.

[–] KairuByte@lemmy.dbzer0.com 3 points 11 months ago

Ideally, yes. But they make breaking API changes semi often IIRC. The old version wouldn’t last long at all.

[–] SirEDCaLot@lemmy.today 3 points 11 months ago

That's easy. You have some 'product manager' or 'UX lead' who gets hired. They need to make a name for themself, and keeping the old thing going won't do that. So you get a big redesign. There might even be some QA testing to see if the new design is more intuitive. There will rarely if ever be any testing to see if whatever benefit the new design brings, is offset by making existing users relearn the whole thing.