this post was submitted on 20 Dec 2023
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So the plan dictates how many pages you can print each month? Feck no! I own a Brother laser printer and I’m so glad I escaped the HP madness years ago.
Yes and no. If you exceed that, I think they just bill you for the next tier.
If you cancel, they immediately remote disable the perfectly working cartridges already in your printer that are still full of ink. Even if you've fully paid for the remainder of the month.
It's a complete scam. Just don't buy an HP printer, Instant Ink or not.
Of course they disable the cartridge. You're paying for ink on a subscription. If you didn't pay for cart in full, why should you be able to use the rest of it? That's literally what you signed up for. Otherwise everyone would get a full cartridge for $1.
If you don't want to do ink-cart-layaway, don't sign up and buy the cartridge.
Disabling mid-month is a scam though.
They could have made this subscription far easier and fairer if they wanted to. A service that simply buys a new cartridge once your existing one reaches a threshold (say 20% left) would be simple to implement, simple to understand and even be quite useful. Instead this Instant Ink thing is an abomination of multiple tiers and price gouging.