this post was submitted on 10 Jul 2023
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I started using grocery self-checkouts during COVID, but I've kept using them because there's rarely a line (and I'm a misanthrope). I'd probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.

Having said that, I've noticed myself making mistakes. I've accidentally failed to scan an item, and I've accidentally entered incorrect codes for produce. When I notice, I fix them, but I've probably missed a few.

I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.

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[–] Mereo@lemmy.ca 0 points 1 year ago* (last edited 1 year ago) (1 children)

What I do is deliberately go to a cashier, even if the line is extremely long, and I see more and more people doing the same. This forces more lines to open. One time they asked if I could use the self-checkout to speed up the process. I replied that if the items were cheaper at the self-checkout, sure, otherwise I'd stay in line.

[–] Jaysyn@kbin.social -4 points 1 year ago

I do the same thing. Aside from a gas pump, I no longer will use self-checkout for any reason. I'm done working for Big Retail for no pay & no discount.