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Man sues Macy’s, saying false facial recognition match led to jail assault (www.washingtonpost.com)

submitted 9 months ago by gAlienLifeform@lemmy.world to c/technology@lemmy.world

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Retailers increasingly are using facial recognition software to patrol their stores for shoplifters and other unwanted customers. But the technology’s accuracy is highly dependent on technical factors — the cameras’ video quality, a store’s lighting, the size of its face database — and a mismatch can lead to dangerous results.

Archived at https://web.archive.org/web/20240124124645/https://www.washingtonpost.com/technology/2024/01/22/facial-recognition-wrongful-identification-assault/

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[–] MegaUltraChicken@lemmy.world 14 points 9 months ago (3 children)

They did a lineup with the cashier too I believe. Just another example of eye witnesses being useless.

[–] drislands@lemmy.world 4 points 9 months ago

Not just that, according to his lawyers in the article, he was 2 thousand miles away when the robberies happened that he was "identified" as being at.

[–] WHYAREWEALLCAPS@kbin.social 3 points 9 months ago (1 children)

After experiencing my own false memories and how easy they came to me, I will never, ever trust an eyewitness account. Give me video proof or gtfo.

No one should trust another human's account as being 100% accurate and true. The only thing that's trustworthy are recordings from secure sources.

[–] meat_popsicle@sh.itjust.works 2 points 9 months ago

Video proof can be deepfaked now. We’ll need to have recordings capture public keys of people in frame so they can be verified as real or not.

[–] afraid_of_zombies@lemmy.world 1 points 9 months ago

Maybe the real criminal looked very much like this guy?