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Is YouFibre any good? (sh.itjust.works)

submitted 9 months ago by acwern@sh.itjust.works to c/technology@lemmy.world

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Hey, I'm in the UK and have been getting bombarded by a somewhat-aggressive campaign by YouFibre for their broadband. The actual claims they make are pretty impressive and their Trustpilot score is good, but it's a little too good and a lot of the reviews feel a bit off so I'm skeptical. Looking on sites other than Trustpilot they seem a little worse, particularly a lack of decent support. Does anyone have experience with them?

Also feels strange that Netomnia would have full fibre set up for my postcode before Openreach or Virgin...

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[–] Nfamwap@lemmy.world 3 points 9 months ago

Netomnia is a company that uses Openreach's infrastructure (poles,ducts,manholes) to provide their own FTTP network. The cables and fibres they provide are ownred by them, but they lease the duct space from Openreach in order to get it from their own headend to a customers premises.

There are dozens of these PIA companies all over the UK who have varying degrees of quality when it comes to building a network.

I've not seen Netomnias build, but I have seen others like Airband and Full Fibre who are decent, to the other end of the scale like Virgin and Digital Infrastructure whose work is shocking to say the least.

I personally have Airband and I've been very impressed with their price and service. If Netomnia offer a decent no strings package, it might be worth giving it a shot as Openreach or Virgin might not have plans to build in your area in the near future.

Source: I work in the industry.