this post was submitted on 05 Feb 2024
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This coffee shop uses AI to measure the productivity of their employees and the time spent in the shop per customer. Welcome to capitalist innovation. (lemmy.ml)
submitted 8 months ago by yogthos@lemmy.ml to c/socialism@lemmy.ml
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[–] nbailey@lemmy.ca 4 points 8 months ago

Yeah, this will actively discourage the most experienced baristas. It takes ~15 seconds to pour some drip coffee out of a carafe, but it takes ~90s for a good quality latte or cappuccino. If your least experienced employee is “6x more productive” then your most senior, that creates a hilariously bad incentive to fire people who know what they’re doing.

Not to mention that this disincentives cleaning.