this post was submitted on 08 Feb 2024
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283
Samsung purposely knives customer's TV to weasel out of repair (youtu.be)
submitted 9 months ago by Srootus@sh.itjust.works to c/technology@lemmy.world
40 comments fedilink hide all child comments
 

Absolutely disgusting behaviour from an official Samsung technician who swipes a exacto knife on a customers TV to void his warrenty.

I woke up from a nap, watch the first minute of this and said to myself. Damn, Louis Rossmann needs to see this, then the chad appeared on the screen like a genie

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[–] db2@lemmy.world 16 points 9 months ago (1 children)

Jokes on you, I always assume that these days, from all of the manufacturers. It's why Samsung lost out on a fridge sale a few years ago and as it turns out that was the best decision possible.

[–] nevernevermore@kbin.social 7 points 9 months ago (1 children)

I bought a Samsung washing machine in 2016 and it died in 2020. They sent someone to repair it within a week at no charge. It’s still going now, so I think it worked? Anyways YMMV

[–] db2@lemmy.world 4 points 9 months ago (1 children)

People have had a really bad time with the refrigerators dying and Samsung not wanting to do anything about it.

[–] nevernevermore@kbin.social 5 points 9 months ago (1 children)

I’ve also had a Samsung fridge for 6 years and haven’t had a problem with it. But again, this is anecdotal.

[–] Noodle07@lemmy.world 3 points 9 months ago

One thing I suspect is that it depends on which country we're talking about