this post was submitted on 14 Feb 2024
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Passkeys: how do they work? No, like, seriously. It’s clear that the industry is increasingly betting on passkeys as a replacement for passwords, a way to use the internet that is both more secure and more user-friendly. But for all that upside, it’s not always clear how we, the normal human users, are supposed to use passkeys. You’re telling me it’s just a thing... that lives on my phone? What if I lose my phone? What if you steal my phone?

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[–] subtext@lemmy.world 2 points 8 months ago* (last edited 8 months ago) (1 children)

I think it makes it even better when I have to read out my 30 character alphanumeric first girlfriend’s dog’s birth town’s name over the phone… they’re certainly gonna know it’s me calling lol

The absolute best is when you get to choose the security question and you can just put “read the Bitwarden secret.”

[–] sobriquet@aussie.zone 2 points 8 months ago

I like to think that if enough people ended up taking 10 minutes on a support call to validate someone’s identity, when it should take 10 seconds, maybe the companies would learn to stop asking stupid security questions. I like to think that, but in reality nothing will change.