this post was submitted on 17 Feb 2024
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Steam Deck

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Has anyone purchased a Steam Deck in Australia and had to use the warranty? If so how was it? Who did you buy through, was the warranty easily navigated etc?

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[–] angrytoadnoises@lemmygrad.ml 2 points 8 months ago* (last edited 8 months ago)

I ordered my Steam Deck through Dick Smith (Kogan.) I have no complaints. I had to use the warranty about two weeks after I received it due to bad pixels. I had a new Steam Deck within a week. They won't repair it because they can't, only replace it. Good enough for me.

Apart from the price we have a pretty good deal - our warranty covers a lot more defects that Valve themselves won't.