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Roku TV bricked until agreeing to new terms of service (programming.dev)

submitted 6 months ago* (last edited 6 months ago) by DaleGribble88@programming.dev to c/technology@lemmy.world

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See title - very frustrating. There is no way to continue to use the TV without agreeing to the terms. I couldn't use different inputs, or even go to settings from the home screen and disconnect from the internet to disable their services. If I don't agree to their terms, then I don't get access to their new products. That sucks, but fine - I don't use their services except for the TV itself, and honestly, I'd rather by a dumb TV with a streaming box anyway, but I can't find those anymore.

Anyway, the new terms are about waiving your right to a class action lawsuit. It's weird to me because I'd never considered filing a class action lawsuit against Roku until this. They shouldn't be able to hold my physical device hostage until I agree to new terms that I didn't agree at the time of purchase or initial setup.

I wish Roku TVs weren't cheap walmart brand sh*t. Someone with some actual money might sue them and sort this out...

EDIT: Shout out to @testfactor@lemmy.world for recommending the brand "Sceptre" when buying my next (dumb) TV.

EDIT2: Shout out to @0110010001100010@lemmy.world for recommending LG smart TVs as a dumb-TV stand in. They apparently do require an agreement at startup, which is certainly NOT ideal, but the setup can be completed without an internet connection and it remembers input selection on powerup. So, once you have it setup, you're good to rock and roll.

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[–] AA5B@lemmy.world 9 points 6 months ago (8 children)

I had the same on my 3 yr old Vizio TV earlier this week. TV was useless until I agreed. I don’t know whether it operates without an internet connection, because it has a couple Apps I use that are not supported on my Fire Stick

[–] rehydrate5503@lemmy.world 7 points 6 months ago (5 children)

I have a Vizio as well. It’s been disconnected from the internet for at least 2 years now and functions fine. I guess I miss out on updates, and if I press the Vizio “home” button it freezes up as it’s trying to connect for 20-30 secs before I can do anything, but works fine with an external Android or Apple box. You obviously won’t be able to use any of their apps if you disconnect from the internet, but it’s 100% worth it.

[–] ArgentRaven@lemmy.world 5 points 6 months ago (1 children)

Why would a TV need an update? What's changed that would require updating to continue to display the signal it's getting?

I have a Vizio that isn't connected to the Internet and it's essentially a computer monitor for my htpc that I control.

If it ever forces me to update I'm getting rid of it.

My real concern is that in 10 years, my htpc loophole will be closed and they'll datamine me anyway and force me into subscriptions regardless.

[–] rehydrate5503@lemmy.world 3 points 6 months ago

Well that’s just it, mostly unnecessary if you’re using it as essentially a monitor (like both of us are doing). Most of the updates would have to do with their smartcast OS or additional features or apps. The updates could also have additional support for devices as new hardware comes out, bug fixes (or additional bugs), speed improvements, etc.

They could definitely implement hardware that automatically connects to wifi without your permission. I guess a solution to that would be to connect to your own internet at home, maybe on a separate subnet that is blocked from accessing the internet.

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