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Roku TV bricked until agreeing to new terms of service (programming.dev)

submitted 8 months ago* (last edited 8 months ago) by DaleGribble88@programming.dev to c/technology@lemmy.world

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See title - very frustrating. There is no way to continue to use the TV without agreeing to the terms. I couldn't use different inputs, or even go to settings from the home screen and disconnect from the internet to disable their services. If I don't agree to their terms, then I don't get access to their new products. That sucks, but fine - I don't use their services except for the TV itself, and honestly, I'd rather by a dumb TV with a streaming box anyway, but I can't find those anymore.

Anyway, the new terms are about waiving your right to a class action lawsuit. It's weird to me because I'd never considered filing a class action lawsuit against Roku until this. They shouldn't be able to hold my physical device hostage until I agree to new terms that I didn't agree at the time of purchase or initial setup.

I wish Roku TVs weren't cheap walmart brand sh*t. Someone with some actual money might sue them and sort this out...

EDIT: Shout out to @testfactor@lemmy.world for recommending the brand "Sceptre" when buying my next (dumb) TV.

EDIT2: Shout out to @0110010001100010@lemmy.world for recommending LG smart TVs as a dumb-TV stand in. They apparently do require an agreement at startup, which is certainly NOT ideal, but the setup can be completed without an internet connection and it remembers input selection on powerup. So, once you have it setup, you're good to rock and roll.

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[–] WetBeardHairs@lemmy.ml 1 points 8 months ago (1 children)

There is no hardware reset switch and in order to perform a software reset you need to get to the menu and to do that, you have to agree to the terms.

[–] cyborganism@lemmy.ca 1 points 8 months ago

Alright then. That's too bad. I guess you don't have a choice but to either accept the terms or sell it and buy a new one.

I have an old 720p 32in Sony Bravia TV from 2010 with both analog and digital signal reception with all the old inputs that allow me to plug my old consoles on it. None of that smart tv bullshit. The day it dies on me, I think I will cry.