this post was submitted on 13 Mar 2024
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Amazon's Hidden Chatbot Recommends Nazi Books and Lies About Amazon Working Conditions (www.404media.co)
submitted 8 months ago by Stopthatgirl7@lemmy.world to c/technology@lemmy.world
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An Amazon chatbot that’s supposed to surface useful information from customer reviews of specific products will also recommend a variety of racist books, lie about working conditions at Amazon, and write a cover letter for a job application with entirely made up work experience when asked, 404 Media has found.

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[–] echodot@feddit.uk 3 points 8 months ago* (last edited 8 months ago)

Although if I was to shareholder of Amazon i would be wondering why we even stock Nazi textbooks. Morality aside, they cannot really be that much of a market for them and even if there was the PR hit probably isn't worth it.

If it turns out there is a market for them we should probably separate off that part of the business to avoid PR blunders.