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The FTC and DOJ want to make sure it’s legal to repair McDonald’s ice cream machines
(www.theverge.com)
this post was submitted on 15 Mar 2024
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I read that the machines are engineered to 'break' easily as a pretext to force cleaning. Supposedly McD's worry in a scenario with non-self-sabotaging units is that the worst franchisees would rarely clean, leading to customers getting sick, leading to brand risk worn solely by McD. You'd be better placed to determine the truth of that.
I honestly don’t know if they were broken. A light would come on saying it needed service. We would turn it off, drain it, clean it, then wait for the service guy.